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SMA's HEAT Tips & Tricks HEAT Tips & Tricks
$49.95
Products As the leading worldwide HEAT partner, SMA applies best practices to ensure that its clients' HEAT systems have been designed with immediate requirements. SMA's compilation of HEAT tips and tricks include ways to automate processes, minimize data entry, manage tasks and escalations, improve data quality and much more. More Info
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SMA's HEAT Planning & Design Guide HEAT Planning & Design Guide
$149.95
Products SMA's HEAT Planning & Design Guide provides a step-by-step guide to collecting the requirements and information necessary for the planning and design stages of your HEAT project. It provides a practical method for creating a "design plan" for your HEAT system and includes strategies for call classification, managing customer data, business rules and overall system administration. More Info
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Return Policy:  SMA does not accept any returns on Product Solution, Publication or Guide purchases.  If a registrant cannot attend a Training class, he/she can attend the class at a later date or apply the payment towards another class.  There will be no refunds given for training classes.  For questions or concerns regarding our Return Policy please contact SMA at info@smasystems.com or 888.762.5989.